Management Systems

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“If you put a good performer in a bad system, the system will win almost every time.” – Geary Rummler

Total alignment of all components of the Exemplary Performance System (EPS) are extremely necessary to produce a high performance management system. The EPS model aligns: Capacity and Job Fit, Motivation and Preferences, Skills and Knowledge, Expectations and Feedback, Rewards/Recognition and Consequences, Environments/Systems and Resources:

The Exemplary Performance System

Architecting High Performance Management Systems
The Manager Coach