To supplement their ongoing business transformation, DocuSign engaged Exemplary Performance to define excellence in two critical roles: the Technical Support Engineer, and the Technical Customer Success Manager.
The partnership aimed to help these roles navigate from e-sign generalists to product specialists, accelerate the performance of all employees through strong Managers, and attract, retain, and grow top talent in a highly competitive industry.
Listen as Joe Mulkern, Director of Technical Customer Success at DocuSign describes first-hand what it’s like to work with Exemplary Performance to solve complex business problems and share a passion for improved performance.
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